Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2016, the CFPB received 1489 complaints against SPS. SPS ranked Number 21 among all financial companies for the most complaints.
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: CA
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 22, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: NY
Product: Mortgage
Sub-Product: Other mortgage
Issue: Other
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 22, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: TX
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 22, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: NJ
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Credit decision / Underwriting
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: CA
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Application, originator, mortgage broker
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: CA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Other
Response Type: Closed with explanation
Public Response:
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: GA
Product: Debt collection
Sub-Product: Mortgage
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: NY
Product: Mortgage
Sub-Product: Other mortgage
Issue: Other
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 21, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: MI
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
Date of Complaint: September 22, 2016
Company Official Name: SELECT PORTFOLIO SERVICING, INC.
State: CA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Public Response:
Company believes it acted appropriately as authorized by contract or law
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.