September 2016 Complaints Against SPS

Compiled from Public Data by FairShake

If you have an issue with SPS, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2016, the CFPB received 1489 complaints against SPS. SPS ranked Number 21 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: CA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 22, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: NY

Product: Mortgage
Sub-Product: Other mortgage

Issue: Other

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 22, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: TX

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 22, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: NJ

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Credit decision / Underwriting

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: CA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Other

Company response:

Response Type: Closed with explanation

Public Response:
Company has responded to the consumer and the CFPB and chooses not to provide a public response


Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: GA

Product: Debt collection
Sub-Product: Mortgage

Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: NY

Product: Mortgage
Sub-Product: Other mortgage

Issue: Other

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 21, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: MI

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 22, 2016

Company Official Name: SELECT PORTFOLIO SERVICING, INC.

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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