Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 1125 complaints against Suntrust Banks Inc. Suntrust Banks Inc ranked Number 17 among all financial companies for the most complaints.
Date of Complaint: June 28, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: GA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: June 28, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: NC
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: June 27, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: NC
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: June 28, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: GA
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: June 27, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: OH
Product: Bank account or service
Sub-Product: Savings account
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
Date of Complaint: June 27, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with monetary relief
Date of Complaint: June 27, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: TN
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: June 28, 2013
Company Official Name: SUNTRUST BANKS, INC.
State: None
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.