August 2014 Complaints Against Suntrust Banks Inc

Compiled from Public Data by FairShake

If you have an issue with Suntrust Banks Inc, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 1060 complaints against Suntrust Banks Inc. Suntrust Banks Inc ranked Number 23 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: August 19, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: VA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 18, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 15, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 19, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: MA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 18, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: FL

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 18, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: GA

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Complaint Tags: Older American

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: August 17, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: WV

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 15, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: MD

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 18, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: GA

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 18, 2014

Company Official Name: SUNTRUST BANKS, INC.

State: MD

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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