Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 1060 complaints against Suntrust Banks Inc. Suntrust Banks Inc ranked Number 23 among all financial companies for the most complaints.
Date of Complaint: August 19, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: VA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with monetary relief
Date of Complaint: August 18, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with explanation
Date of Complaint: August 15, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: August 19, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: MA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: August 18, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: FL
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Application, originator, mortgage broker
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: August 18, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: GA
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan servicing, payments, escrow account
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: August 17, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: WV
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with explanation
Date of Complaint: August 15, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: August 18, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: GA
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with monetary relief
Date of Complaint: August 18, 2014
Company Official Name: SUNTRUST BANKS, INC.
State: MD
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.