Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 2744 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: FL
Product: Credit card
Issue: Other fee
Response Type: Closed with explanation
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: ID
Product: Debt collection
Sub-Product: Credit card
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt is not mine
Response Type: Closed with monetary relief
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: IL
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: January 10, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: TX
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Response Type: Closed with monetary relief
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CO
Product: Credit card
Issue: Other
Response Type: Closed with monetary relief
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CA
Product: Credit card
Issue: Billing statement
Response Type: Closed with non-monetary relief
Date of Complaint: January 10, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: PA
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: January 11, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: MS
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Response Type: Closed with explanation
Date of Complaint: January 10, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: SC
Product: Debt collection
Sub-Product: Credit card
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
Response Type: Closed with non-monetary relief
Date of Complaint: January 10, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: FL
Product: Debt collection
Sub-Product: I do not know
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.