Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 2744 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: AZ
Product: Credit card
Issue: Delinquent account
Response Type: Closed with non-monetary relief
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: SC
Product: Credit card
Issue: Other fee
Response Type: Closed with monetary relief
Date of Complaint: June 25, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CA
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: June 25, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: MD
Product: Credit card
Issue: Credit line increase/decrease
Response Type: Closed with explanation
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: AZ
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Problems when you are unable to pay
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: GA
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with monetary relief
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CT
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: June 25, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: MO
Product: Debt collection
Sub-Product: Credit card
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: June 23, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: LA
Product: Debt collection
Sub-Product: Credit card
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with non-monetary relief
Date of Complaint: June 24, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: OH
Product: Debt collection
Sub-Product: Credit card
Issue: False statements or representation
Sub-Issue: Indicated committed crime not paying
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.