Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 2744 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: TX
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: July 16, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: MN
Product: Credit card
Issue: Late fee
Response Type: Closed with monetary relief
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: VT
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with non-monetary relief
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CT
Product: Credit card
Issue: Advertising and marketing
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: July 16, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: AZ
Product: Credit card
Issue: Other
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: NJ
Product: Credit card
Issue: Unsolicited issuance of credit card
Response Type: Closed with explanation
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: NC
Product: Credit card
Issue: Late fee
Response Type: Closed with monetary relief
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: NJ
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: SD
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with explanation
Date of Complaint: July 17, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: MI
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Problems caused by my funds being low
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.