July 2014 Complaints Against Synchrony

Compiled from Public Data by FairShake

If you have an issue with Synchrony, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 2744 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: TX

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: MN

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: VT

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: CT

Product: Credit card

Issue: Advertising and marketing

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: AZ

Product: Credit card

Issue: Other

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: NJ

Product: Credit card

Issue: Unsolicited issuance of credit card

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: NC

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: NJ

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: SD

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2014

Company Official Name: SYNCHRONY FINANCIAL

State: MI

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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