Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 2744 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.
Date of Complaint: September 6, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: TX
Product: Debt collection
Sub-Product: Other (i.e. phone, health club, etc.)
Issue: Taking/threatening an illegal action
Sub-Issue: Seized/Attempted to seize property
Response Type: Closed with explanation
Date of Complaint: September 7, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: TX
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Managing the loan or lease
Complaint Tags: Older American, Servicemember
Response Type: Closed with monetary relief
Date of Complaint: September 5, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: CA
Product: Debt collection
Sub-Product: Credit card
Issue: Disclosure verification of debt
Sub-Issue: Right to dispute notice not received
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: September 6, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: GA
Product: Credit card
Issue: Payoff process
Response Type: Closed with monetary relief
Date of Complaint: September 5, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: DC
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: September 5, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: PA
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: September 6, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: GA
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with monetary relief
Date of Complaint: September 6, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: DC
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with monetary relief
Date of Complaint: September 5, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: FL
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with explanation
Date of Complaint: September 5, 2014
Company Official Name: SYNCHRONY FINANCIAL
State: OH
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.