March 2015 Complaints Against Synchrony

Compiled from Public Data by FairShake

If you have an issue with Synchrony, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2015, the CFPB received 2885 complaints against Synchrony. Synchrony ranked Number 11 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: March 5, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: TN

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: CT

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 5, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: NC

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: OH

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: March 5, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: MD

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 5, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: NC

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: NV

Product: Debt collection
Sub-Product: Credit card

Issue: Disclosure verification of debt
Sub-Issue: Right to dispute notice not received

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: NH

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: VA

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 6, 2015

Company Official Name: SYNCHRONY FINANCIAL

State: CA

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with non-monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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