December 2014 Complaints Against TD Bank

Compiled from Public Data by FairShake

If you have an issue with TD Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 1157 complaints against TD Bank. TD Bank ranked Number 21 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: December 8, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: NJ

Product: Credit card

Issue: Transaction issue

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 10, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: PA

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: OH

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: PA

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 10, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: NY

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 10, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: SC

Product: Debt collection
Sub-Product: Credit card

Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt was paid

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: MA

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: NH

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: TX

Product: Debt collection
Sub-Product: Credit card

Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 9, 2014

Company Official Name: TD BANK US HOLDING COMPANY

State: CT

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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