September 2012 Complaints Against US Bank

Compiled from Public Data by FairShake

If you have an issue with US Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 1527 complaints against US Bank. US Bank ranked Number 7 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: TN

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: OH

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: VA

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: WA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: NV

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: OH

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: September 9, 2012

Company Official Name: U.S. BANCORP

State: WA

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 10, 2012

Company Official Name: U.S. BANCORP

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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