June 2013 Complaints Against US Bank

Compiled from Public Data by FairShake

If you have an issue with US Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 2029 complaints against US Bank. US Bank ranked Number 12 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: June 24, 2013

Company Official Name: U.S. BANCORP

State: MN

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 24, 2013

Company Official Name: U.S. BANCORP

State: MA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 22, 2013

Company Official Name: U.S. BANCORP

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 24, 2013

Company Official Name: U.S. BANCORP

State: WI

Product: Credit card

Issue: Credit card protection / Debt protection

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 21, 2013

Company Official Name: U.S. BANCORP

State: MO

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 24, 2013

Company Official Name: U.S. BANCORP

State: UT

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: June 20, 2013

Company Official Name: U.S. BANCORP

State: FL

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 23, 2013

Company Official Name: U.S. BANCORP

State: WI

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: June 21, 2013

Company Official Name: U.S. BANCORP

State: CA

Product: Money transfers
Sub-Product: International money transfer

Issue: Other transaction issues

Complaint Tags: Older American

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 20, 2013

Company Official Name: U.S. BANCORP

State: TN

Product: Bank account or service
Sub-Product: Checking account

Issue: Using a debit or ATM card

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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