September 2013 Complaints Against US Bank

Compiled from Public Data by FairShake

If you have an issue with US Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 2029 complaints against US Bank. US Bank ranked Number 12 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: IL

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: OR

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: OH

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: MI

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: NC

Product: Consumer Loan
Sub-Product: Vehicle lease

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: AZ

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: September 17, 2013

Company Official Name: U.S. BANCORP

State: OH

Product: Credit card

Issue: Customer service / Customer relations

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: OH

Product: Credit card

Issue: Advertising and marketing

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: IN

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 18, 2013

Company Official Name: U.S. BANCORP

State: SC

Product: Credit card

Issue: Balance transfer

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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