September 2014 Complaints Against US Bank

Compiled from Public Data by FairShake

If you have an issue with US Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 2533 complaints against US Bank. US Bank ranked Number 13 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: CA

Product: Prepaid card
Sub-Product: Gift or merchant card

Issue: Fraud or scam

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 25, 2014

Company Official Name: U.S. BANCORP

State: ID

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: MO

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: NM

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: MN

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Using a debit or ATM card

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 25, 2014

Company Official Name: U.S. BANCORP

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: MA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: CT

Product: Consumer Loan
Sub-Product: Vehicle lease

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 25, 2014

Company Official Name: U.S. BANCORP

State: OH

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: U.S. BANCORP

State: CA

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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