Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2011, the CFPB received 16 complaints against USAA. USAA ranked Number 18 among all financial companies for the most complaints.
Date of Complaint: December 27, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed
Date of Complaint: December 23, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Billing statement
Complaint Tags: Servicemember
Response Type: Untimely response
Date of Complaint: December 30, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Untimely response
Date of Complaint: December 28, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Untimely response
Date of Complaint: December 27, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed
Date of Complaint: December 29, 2011
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Mortgage
Sub-Product: VA mortgage
Issue: Loan servicing, payments, escrow account
Complaint Tags: Older American, Servicemember
Response Type: Closed without relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.