Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.
Date of Complaint: January 10, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NJ
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Application, originator, mortgage broker
Response Type: Closed with relief
Date of Complaint: January 6, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Untimely response
Date of Complaint: January 10, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: Customer service / Customer relations
Complaint Tags: Servicemember
Response Type: Closed without relief
Date of Complaint: January 5, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Unsolicited issuance of credit card
Complaint Tags: Older American
Response Type: Closed without relief
Date of Complaint: January 6, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: LA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Complaint Tags: Servicemember
Response Type: Untimely response
Date of Complaint: January 11, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed without relief
Date of Complaint: January 3, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed without relief
Date of Complaint: January 5, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OH
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed without relief
Date of Complaint: January 4, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AL
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed
Date of Complaint: January 2, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IA
Product: Credit card
Issue: Other
Complaint Tags: Servicemember
Response Type: Closed without relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.