Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.
Date of Complaint: November 20, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Application processing delay
Response Type: Closed with non-monetary relief
Date of Complaint: November 21, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: Other
Complaint Tags: Older American, Servicemember
Response Type: Closed with explanation
Date of Complaint: November 23, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AZ
Product: Credit card
Issue: Transaction issue
Complaint Tags: Older American
Response Type: Closed with monetary relief
Date of Complaint: November 26, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OK
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: November 20, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: LA
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with monetary relief
Date of Complaint: November 26, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MI
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with explanation
Date of Complaint: November 20, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VA
Product: Credit card
Issue: Payoff process
Response Type: Closed with explanation
Date of Complaint: November 20, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed with explanation
Date of Complaint: November 23, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: November 20, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NY
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Managing the loan or lease
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.