Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.
Date of Complaint: December 21, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MI
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Response Type: Closed with explanation
Date of Complaint: December 19, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NJ
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed
Date of Complaint: December 24, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: December 22, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OK
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan servicing, payments, escrow account
Complaint Tags: Older American, Servicemember
Response Type: Closed with explanation
Date of Complaint: December 12, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: Transaction issue
Response Type: Closed with explanation
Date of Complaint: December 31, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MI
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with non-monetary relief
Date of Complaint: December 21, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NY
Product: Bank account or service
Sub-Product: Checking account
Issue: Using a debit or ATM card
Response Type: Closed with monetary relief
Date of Complaint: December 21, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AL
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with monetary relief
Date of Complaint: December 11, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OR
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: December 30, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ID
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Settlement process and costs
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.