April 2012 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.

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Complaint Details:

Date of Complaint: April 4, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: IL

Product: Bank account or service
Sub-Product: Savings account

Issue: Using a debit or ATM card

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 2, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: OR

Product: Credit card

Issue: Credit reporting

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 3, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: GA

Product: Credit card

Issue: Closing/Cancelling account

Complaint Tags: Servicemember

Company response:

Response Type: Closed with relief

Complaint Details:

Date of Complaint: April 9, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NH

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Complaint Tags: Servicemember

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: LA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 10, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MA

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Complaint Tags: Servicemember

Company response:

Response Type: Closed with relief

Complaint Details:

Date of Complaint: April 3, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NC

Product: Credit card

Issue: Collection practices

Complaint Tags: Servicemember

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 6, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MT

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed without relief

Complaint Details:

Date of Complaint: April 3, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NE

Product: Credit card

Issue: Billing disputes

Complaint Tags: Servicemember

Company response:

Response Type: Closed with relief

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.