April 2012 Complaints Against USAA

Compiled from Public Data by FairShake

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: April 11, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MN

Product: Credit card

Issue: Collection debt dispute

Complaint Tags: Servicemember

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 22, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NY

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 11, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NC

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 12, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: April 13, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: SC

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 16, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NM

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: April 11, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 12, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Credit card

Issue: Credit line increase/decrease

Complaint Tags: Older American

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 18, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: OR

Product: Credit card

Issue: Payoff process

Complaint Tags: Servicemember

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 17, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed without relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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