Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.
Date of Complaint: July 16, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: RI
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: July 11, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: None
Product: Bank account or service
Sub-Product: Checking account
Issue: Using a debit or ATM card
Response Type: Closed with monetary relief
Date of Complaint: July 13, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: PA
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: July 12, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ME
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan servicing, payments, escrow account
Response Type: Closed with non-monetary relief
Date of Complaint: July 13, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IA
Product: Credit card
Issue: Advertising and marketing
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: July 13, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: July 12, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with explanation
Date of Complaint: July 13, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WV
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: July 12, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: July 12, 2012
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Mortgage
Sub-Product: Other mortgage
Issue: Settlement process and costs
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.