July 2012 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 346 complaints against USAA. USAA ranked Number 30 among all financial companies for the most complaints.

Do you have a complaint against USAA?

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Complaint Details:

Date of Complaint: July 28, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Settlement process and costs

Complaint Tags: Servicemember

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 31, 2012

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: PA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.