Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.
Date of Complaint: March 22, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Taking out the loan or lease
Complaint Tags: Older American, Servicemember
Response Type: Closed with explanation
Date of Complaint: March 22, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OH
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: March 18, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OH
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: March 19, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: March 18, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Credit determination
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: March 22, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TN
Product: Credit card
Issue: Credit reporting
Response Type: Closed with non-monetary relief
Date of Complaint: March 18, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AK
Product: Bank account or service
Sub-Product: (CD) Certificate of deposit
Issue: Account opening, closing, or management
Complaint Tags: Servicemember
Response Type: Closed with monetary relief
Date of Complaint: March 21, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NJ
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Response Type: Closed with explanation
Date of Complaint: March 20, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IL
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: March 18, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WA
Product: Credit card
Issue: Application processing delay
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.