March 2013 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.

Do you have a complaint against USAA?

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Complaint Details:

Date of Complaint: March 27, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: March 25, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: PA

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Taking out the loan or lease

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed with non-monetary relief

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.