Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.
Date of Complaint: June 8, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MO
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Deposits and withdrawals
Response Type: Closed with monetary relief
Date of Complaint: June 12, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NC
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: June 13, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CT
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Response Type: Closed with explanation
Date of Complaint: June 13, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: June 8, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: DE
Product: Credit card
Issue: Other
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: June 12, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with monetary relief
Date of Complaint: June 17, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AZ
Product: Mortgage
Sub-Product: VA mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with non-monetary relief
Date of Complaint: June 11, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ME
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Credit decision / Underwriting
Response Type: Closed with non-monetary relief
Date of Complaint: June 12, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: SC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Credit decision / Underwriting
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.