July 2013 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.

Do you have a complaint against USAA?

Pursue Legal Help

FairShake helps thousands of people take legal action & get compensated…

Learn more about how to sue USAA

Complaint Details:

Date of Complaint: July 25, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Credit card

Issue: Billing disputes

Complaint Tags: Servicemember

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 22, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MO

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: Investigation took too long

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief

Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Savings account

Issue: Deposits and withdrawals

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: July 14, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MO

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Deposits and withdrawals

Complaint Tags: Older American

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NJ

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 24, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NJ

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: OH

Product: Credit card

Issue: Customer service / Customer relations

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NY

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with non-monetary relief

Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: AE

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.