August 2013 Complaints Against USAA

Compiled from Public Data by FairShake

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: August 13, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: August 13, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 13, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: WV

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Complaint Tags: Servicemember

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 12, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: AP

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 10, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: PA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: August 13, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 13, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: AZ

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 14, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NJ

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 9, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: August 8, 2013

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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