Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 374 complaints against USAA. USAA ranked Number 34 among all financial companies for the most complaints.
Date of Complaint: August 28, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OH
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with monetary relief
Date of Complaint: August 26, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ME
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with non-monetary relief
Date of Complaint: August 23, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Debt collection
Sub-Product: Other (i.e. phone, health club, etc.)
Issue: Communication tactics
Sub-Issue: Called after sent written cease of comm
Response Type: Closed with explanation
Date of Complaint: August 25, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AZ
Product: Mortgage
Sub-Product: Other mortgage
Issue: Credit decision / Underwriting
Response Type: Closed with explanation
Date of Complaint: August 23, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Shopping for a loan or lease
Response Type: Closed with non-monetary relief
Date of Complaint: August 31, 2013
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.