Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.
Date of Complaint: November 19, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CT
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Problems when you are unable to pay
Response Type: Closed with monetary relief
Date of Complaint: November 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: November 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: KY
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: November 19, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: November 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: November 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AL
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Response Type: Closed with explanation
Date of Complaint: November 19, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MD
Product: Debt collection
Sub-Product: I do not know
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt is not mine
Response Type: Closed with explanation
Date of Complaint: November 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MS
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: November 23, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: November 19, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.