November 2014 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.

Do you have a complaint against USAA?

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Complaint Details:

Date of Complaint: November 28, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Debt collection
Sub-Product: Credit card

Issue: Communication tactics
Sub-Issue: Frequent or repeated calls

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.