December 2014 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.

Do you have a complaint against USAA?

Pursue Legal Help

FairShake helps thousands of people take legal action & get compensated…

Learn more about how to sue USAA

Complaint Details:

Date of Complaint: December 20, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Debt collection
Sub-Product: Auto

Issue: Communication tactics
Sub-Issue: Frequent or repeated calls

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: December 21, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: VA

Product: Credit card

Issue: APR or interest rate

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: December 20, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief

Complaint Details:

Date of Complaint: December 22, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: PA

Product: Bank account or service
Sub-Product: Checking account

Issue: Using a debit or ATM card

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: December 23, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: GA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Using a debit or ATM card

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: December 30, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MI

Product: Mortgage
Sub-Product: VA mortgage

Issue: Application, originator, mortgage broker

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief

Complaint Details:

Date of Complaint: December 26, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: VA

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: December 26, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Credit card

Issue: Customer service / Customer relations

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: December 20, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: WV

Product: Credit card

Issue: APR or interest rate

Complaint Tags: Servicemember

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: December 22, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Credit card

Issue: Customer service / Customer relations

Company response:

Response Type: Closed with non-monetary relief

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.