Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.
Date of Complaint: February 14, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: February 13, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VA
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: February 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: KS
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Taking out the loan or lease
Response Type: Closed with explanation
Date of Complaint: February 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: February 14, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: APR or interest rate
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: February 13, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ND
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: February 14, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VT
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with monetary relief
Date of Complaint: February 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: HI
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Response Type: Closed with monetary relief
Date of Complaint: February 22, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: GA
Product: Debt collection
Sub-Product: Mortgage
Issue: Communication tactics
Sub-Issue: Called outside of 8am-9pm
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: February 13, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NM
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.