Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.
Date of Complaint: April 18, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CO
Product: Bank account or service
Sub-Product: Checking account
Issue: Using a debit or ATM card
Response Type: Closed with monetary relief
Date of Complaint: April 18, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Debt collection
Sub-Product: Other (i.e. phone, health club, etc.)
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt is not mine
Complaint Tags: Older American, Servicemember
Response Type: Closed with explanation
Date of Complaint: April 18, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NC
Product: Credit card
Issue: Other fee
Complaint Tags: Older American, Servicemember
Response Type: Closed with explanation
Date of Complaint: April 17, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MD
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: April 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AZ
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: April 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Using a debit or ATM card
Response Type: Closed with explanation
Date of Complaint: April 17, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: OR
Product: Bank account or service
Sub-Product: Savings account
Issue: Making/receiving payments, sending money
Response Type: Closed with explanation
Date of Complaint: April 20, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: VA
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: April 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: GA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: April 21, 2014
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: GA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.