September 2014 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 495 complaints against USAA. USAA ranked Number 41 among all financial companies for the most complaints.

Do you have a complaint against USAA?

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Complaint Details:

Date of Complaint: September 24, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TX

Product: Credit card

Issue: Delinquent account

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 23, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MA

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: September 24, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NJ

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief

Complaint Details:

Date of Complaint: September 25, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TN

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 29, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Credit card

Issue: Transaction issue

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 27, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: MO

Product: Debt collection
Sub-Product: Credit card

Issue: Improper contact or sharing of info
Sub-Issue: Talked to a third party about my debt

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 25, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: FL

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 29, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: VA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: September 26, 2014

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: ID

Product: Credit card

Issue: Payoff process

Company response:

Response Type: Closed with explanation

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.