Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2015, the CFPB received 717 complaints against USAA. USAA ranked Number 35 among all financial companies for the most complaints.
Date of Complaint: January 2, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: January 7, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Money transfers
Sub-Product: Domestic (US) money transfer
Issue: Wrong amount charged or received
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: January 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AR
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: January 2, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AZ
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: January 3, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Problems caused by my funds being low
Complaint Tags: Servicemember
Response Type: Closed with monetary relief
Date of Complaint: January 6, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AR
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: January 6, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Bank account or service
Sub-Product: Checking account
Issue: Using a debit or ATM card
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: January 2, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IL
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with monetary relief
Date of Complaint: January 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: None
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: January 3, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: GA
Product: Credit card
Issue: APR or interest rate
Complaint Tags: Servicemember
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.