Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2015, the CFPB received 717 complaints against USAA. USAA ranked Number 35 among all financial companies for the most complaints.
Date of Complaint: January 16, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: FL
Product: Credit card
Issue: Other
Response Type: Closed with non-monetary relief
Date of Complaint: January 15, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NC
Product: Mortgage
Sub-Product: Other mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with monetary relief
Date of Complaint: January 14, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WI
Product: Mortgage
Sub-Product: VA mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with monetary relief
Date of Complaint: January 19, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IL
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Credit decision / Underwriting
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: January 22, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: January 22, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NC
Product: Debt collection
Sub-Product: Credit card
Issue: Improper contact or sharing of info
Sub-Issue: Talked to a third party about my debt
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: January 15, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Debt collection
Sub-Product: Credit card
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt resulted from identity theft
Response Type: Closed with explanation
Date of Complaint: January 22, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Delinquent account
Response Type: Closed with explanation
Date of Complaint: January 22, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MA
Product: Credit card
Issue: Other
Response Type: Closed with non-monetary relief
Date of Complaint: January 20, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: ID
Product: Debt collection
Sub-Product: I do not know
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt is not mine
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.