January 2015 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2015, the CFPB received 717 complaints against USAA. USAA ranked Number 35 among all financial companies for the most complaints.

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Complaint Details:

Date of Complaint: January 30, 2015

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: NY

Product: Consumer Loan
Sub-Product: Pawn loan

Issue: Payment to acct not credited

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: January 29, 2015

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: TN

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.