Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2015, the CFPB received 717 complaints against USAA. USAA ranked Number 35 among all financial companies for the most complaints.
Date of Complaint: February 24, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NV
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: February 22, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NC
Product: Credit card
Issue: Credit card protection / Debt protection
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: February 24, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: LA
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: February 20, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IL
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Taking out the loan or lease
Response Type: Closed with explanation
Date of Complaint: February 24, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: UT
Product: Bank account or service
Sub-Product: (CD) Certificate of deposit
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: February 20, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: None
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: February 23, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: None
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: February 18, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CO
Product: Credit card
Issue: Advertising and marketing
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: February 23, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CO
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Shopping for a loan or lease
Response Type: Closed with non-monetary relief
Date of Complaint: February 23, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: None
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.