Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2015, the CFPB received 717 complaints against USAA. USAA ranked Number 35 among all financial companies for the most complaints.
Date of Complaint: March 9, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: CA
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with monetary relief
Date of Complaint: March 7, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: PA
Product: Bank account or service
Sub-Product: Savings account
Issue: Deposits and withdrawals
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: March 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: TX
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with explanation
Date of Complaint: March 9, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: MD
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: March 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: GA
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: March 9, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: PA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with non-monetary relief
Date of Complaint: March 7, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: NJ
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: March 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: IL
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Response Type: Closed with monetary relief
Date of Complaint: March 5, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WI
Product: Consumer Loan
Sub-Product: Personal line of credit
Issue: Account terms and changes
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: March 6, 2015
Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: WI
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Complaint Tags: Older American
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.