February 2017 Complaints Against USAA

If you have an issue with USAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2017, the CFPB received 1093 complaints against USAA. USAA ranked Number 31 among all financial companies for the most complaints.

Do you have a complaint against USAA?

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Complaint Details:

Date of Complaint: February 28, 2017

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: PA

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law

Complaint Details:

Date of Complaint: February 28, 2017

Company Official Name: UNITED SERVICES AUTOMOBILE ASSOCIATION

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief

Public Response:
Company believes it acted appropriately as authorized by contract or law

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.