July 2013 Complaints Against Wells Fargo

Compiled from Public Data by FairShake

If you have an issue with Wells Fargo, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 11126 complaints against Wells Fargo. Wells Fargo ranked Number 2 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: PA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Credit decision / Underwriting

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: OH

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: NC

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: OR

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: VA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: NY

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Taking out the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: WA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: IL

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2013

Company Official Name: WELLS FARGO & COMPANY

State: MA

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Getting a loan

Company response:

Response Type: Closed with non-monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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