February 2014 Complaints Against Wells Fargo

Compiled from Public Data by FairShake

If you have an issue with Wells Fargo, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 9168 complaints against Wells Fargo. Wells Fargo ranked Number 4 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: GA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: OR

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Can’t repay my loan
Sub-Issue: Can’t decrease my monthly payments

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: CA

Product: Credit card

Issue: Balance transfer

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: CA

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: FL

Product: Mortgage
Sub-Product: Other mortgage

Issue: Credit decision / Underwriting

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: VA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: FL

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: CA

Product: Debt collection
Sub-Product: Mortgage

Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: MN

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: February 28, 2014

Company Official Name: WELLS FARGO & COMPANY

State: VA

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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