Understanding your Bill from Citibank

Citibank may be hiding fees and charges in your bill. Understanding your bill will help you avoid unnecessary cost.

Citibank is a well-known banking and credit card institution, but its profitability has led them to hide several additional fees within your statement without obvious explanations. In this guide, we’re going to shine some light on these extra charges and help you understand your Citibank statement. This way, you know whether you’re being charged unfairly and if you can dispute it. Let’s begin!

What’s On Your Citibank Statement

On a typical Citibank statement, you should see a record of all your transactions or other withdrawals in addition to any deposits you made to your account. They should be listed alongside any additional charges or fees, which are extra costs that were incurred to your account as a result of bank policy or overdraft fees.

What Are the Extra Charges You Might See?

There are several additional charges you might see on your Citibank bill. Let’s go over those now:

  • Maintenance: like the vast majority of big banks, Citibank charges a monthly maintenance fee that you can’t avoid unless you make one qualifying direct deposit per month in addition to a single qualifying bill payment in the same month or if you maintain $1500 in the account and any linked accounts. You also avoid this fee if you are 62 years of age or older
  • Overdraft: this fee occurs when you overdraw your account (i.e. try to pay for something you don’t have the money for). This fee is $34
  • Deposit item returned: this fee occurs when you try to make a deposit, but the deposit is rejected by the bank. The fee is $10
  • Deposited check returned unpaid: this fee occurs when you try to deposit a check specifically and it is returned; it costs $12
  • Stop payment: you incur this fee when you need to stop a payment on a deposit or money order and the bank has to scramble to make sure the money isn’t withdrawn. The fee is normally $30
  • ATM: again, like most other banks, Citibank charges you extra you use an ATM that isn’t owned by their company or a parent company. In Citibank’s case, the fee is $2.50 for each withdrawal you make
  • Incoming domestic/international wire transfer: this fee occurs whenever you receive a wire transfer payment from someone regardless of its origin. The fee is $15
  • Outgoing domestic/international wire transfer: same as above, but whenever you send a payment to someone. This time, the fee is $35 if you send a payment to someone in the US and $45 if the payment is international
  • Outgoing online domestic/international: this fee is incurred when you send out an online payment to a domestic or international receiver. The fee is $25 for domestic payments and $35 for international

How to Contact Citibank

Should you wish to dispute a charge or just contact about general banking needs, you can visit their customer service page. They have a 24/7 customer service center so you should be able to get someone on the line no matter the time of day.

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