Enterprise Rent-A-Car Complaint

Published on February 11, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

The car rented from “Enterprise rent a car” hit my car in the back on 12/12/18. I have GEICO liability insurance.

Police report has been issued.

On 12/19/18 I’ve filed claim with Elco Administrative Services, 1802 Petracca Pl, Flushing, NY 11357 t.(718) 762-3020, hired by Enterprise to adjust the damages and investigate the case.

As I know, they have 30 days limit, by law, to make a dissension. I’ve talk to Mr. Jordan L*** many times, always getting the same answer: “to complete the investigation we have to talk to rented car driver, but we cannot reach him/her.” he never gives me any time frame the case will be completed.

What would you like the company to do to fix the problem? (optional)
To compensate my expenses, I’ve paid to the body shop.

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