Published on March 13, 2019
I have been attempting to cancel my contract with Lularoe since April of 2017. During that time the return policy being provided was: 100% buy back, pay all shipping fees, as long as the clothing was being returned within a year of purchase. Lularoe has me in a cancelation queue, however, they still didn’t do anything to move forward. They waited until June of 2018 to finally say they would move forward, but they would not hold up to the original return policy of April 2017, which was when I requested they cancel. This means, they will not buy back any of my merchandise because it over a year old, they will not pay for shipping. Lularoe made the decision to wait over a year to possibly cancel my contract and they still have not. I have proof of contact and request from my end.
What would you like the company to do to fix the problem? (optional)
I am asking lularoe for the following: To pay for all shipping, to take back and pay me in full for my entire inventory at retail pricing, not wholesale pricing, as I could have made more money selling then returning.