Liberty Tax Service Complaint

Published on April 8, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Liberty tax in ca . i did my taxes i applied for a 800 adv which was from my federal return. I got app it took 3 days which was supposed to be in my account n 24 hrs . then till now i havnt recieved my state refund turns out liberty tax recieved my state refund which was supposed to directed deposited in my account when i call and tell them why did they do that with out my consent. They said it was for the 800 advance fee i got. Which i never signed or got any knowledge saying it was ok for them to keep my state refund . when i spoke to them the preparers only answer was ” well this is how we do things here. U got an adv so we kept refund “..

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Refund plus penalties

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