Cricket Wireless Complaint

Published on April 26, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

On April 25 I went into a cricket wireless store bought 2 phones Idue to circumstances I had to return them. So I called company talked to employee who told me that every penny I spent will be returned except activation fee. When I get to store I can only get refund for phone so we call in talk wit rep he says no I ask to speak with his supervisor and after holding same guy comes back on phone says he is boss man. Then ask me to hold to check a loop hole I do that is when I’m told if I paid with card I could get refund if cash then no. I told him he was wrong and he argued with me. The phone did not get used the service was not used and I was told every cent returned. And because I paid cash

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