Gold’s Gym Complaint

Published on May 8, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I went to Gold’s Gym International (Montrose Crossing in Rockville, MD) to receive a personal trainer. I trained with the trainer for a month. The trainer quit. They didn’t replace the personal trainer which is a breach of their contract. In addition, I had to quit working out anyway due to a medical condition in which my doctor said I could not work out. According to the contract, I can cancel for medical reasons.

I have a doctors note and proof of the personal trainer quitting.

What would you like the company to do to fix the problem? (optional)
I would like monetary compensation for unused personal training sessions as well as pain and suffering to include medical cost from complications due to them influencing me to workout after reporting being sick.

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