AT&T Wireless Complaint

Published on May 10, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

AT&T cannot provide me a bill explaining my total amount due. every time I have logged into their website it says my first billing statement is not available for viewing at this time however, i have been a customer of AT&T for 2 years or more. I have since cancelled my service but the amount due is unknown, as any time i call to request an amount due they simply pass me back and forth between wireless and u-verse even though i do not have a uverse account. This can be resolved if they would simply provide me a bill explaining my charges. As of writing this i have a bill stating total charges of $204.77 but total due of $828.92 with no explanation as to why the amount is different.

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