Published on May 16, 2019
I wanted to see if I can reduce my monthly bill and was in touch with a customer rep. That’s when all my headache started. I was given all false promises and never ever it was honored even though I have proof of chat transcript, written estimate from at&t store with the rep ID. This was going for a few months so I finally cancelled their service and now AT&T is telling me that I owe a huge amount for final bill though I used only two days of service in the last month. The final bill is also much more than my regular bill.