Orangetheory Complaint

Published on May 29, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I paid for 2 months of unlimited classes beginning on April 24th 2019 and set to expire and charge me $169 on June 24th 2019. I cancelled the membership on May 15th 2019. They charged me $169 on May 24th 2019 claiming that When you put in a 30 day notice you still get charged 30days. But I had paid for two months in advance so they essentially are double charging me.

What would you like the company to do to fix the problem? (optional)
I would like them to refund the $169 they are trying to charge me when I’ve already paid for two months.

Post your Orangetheory complaint

What is FairShake?

FairShake Helps put the power and money back in your hands

Take Action